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Now more than ever, it’s important for brands to nail their messaging. For communication leaders, this means being able to read the room, understand how customer behavior has changed, and strike an appropriate tone. No small task. In this panel, Stacey Tank, Chief Corporate Affairs & Transformation Officer at Heineken, talks with communication leaders about how they’ve been managing their corporate communications during this unprecedented time. The panel also offers insights into how to master your crisis communications.